Episode 6: What’s Your Customer Experience Like?
Customers are no longer basing their loyalty on brands, products and prices. In today’s bold new world, what exactly is customer loyalty, how can you keep […]
Episode 5: Do You Really Know Your Customer?
We encourage all businesses to look at ways to connect with their customers, employees, partners and their biggest fans at a deeper level. Creating relationships […]
Episode 4: Turning Fear into Fuel
Running a small business is tough! It takes a huge commitment and sacrifice. Then comes the head chatter and self-doubt. It’s often helpful to look […]
Episode 3: Adapting to Prioritize Change in a Bold Way
Being able to focus, prioritize and take action with conviction on the changes that will have the most impact on your business is a game […]
Episode 2: Create Your New Normal
Trying to do business the “old way” will not cut it anymore. Businesses have entered unchartered territory on many levels, and we can’t possibly know […]
Episode 1: Shift Your Business from Survive to Thrive
How do business owners move their businesses forward from just surviving to thriving during COVID-19? With more than 65% of small businesses failing within the […]